Homesite, based in Boston, MA, is one of the key operating companies under AmFam. Homesite pioneered a direct-to-consumer business model to sell and support insurance products for Property & Casualty and Auto.
InsurTech
Industries
Insurance
Integrate data and automate workflows to bring cloud-based insurance solutions to market faster while improving operations.
Modernizing Insurance Applications and Platforms
At VividCloud, we modernize insurance applications to fix inefficiencies in underwriting, claims processing, and policy administration. We address outdated systems and manual workflows that slow down processes and raise costs. Our solutions streamline claims handling, integrate rating systems, and migrate to the cloud. By automating workflows and using AI and machine learning, we enhance efficiency and improve customer engagement.
Industry Challenges We Help Solve
In the insurance industry, inefficient systems and the lack of integration are to blame for mounting workloads. We are uniquely equipped to help our clients overcome obstacles related to:
Underwriting Operations
With a lack of pre-screening capabilities and the inability to integrate with new data sources, most underwriting systems contribute to process delays and represent the root cause of inefficiencies.
Claims
Challenges with data collection, adjudication, reserve accuracy, compliance, and document management can result in increased customer frustration and unwanted attention from regulators.
Policy Administration
Oftentimes, legacy policy administration systems don’t support sufficient data collection or customer self-service capabilities. This can lead to inaccuracies, rework, and complaints from customers.
Legacy Systems
Many legacy systems are outdated, difficult to maintain, and expensive to run. Because of this, they aren’t flexible enough to support new products, rates, price packages, and complex workflows.
Offshoring
25% of property and casualty underwriters believe that the practice of offshoring for underwriting and other operations has a detrimental impact.
Leveraging New GenAI and ML Technologies
The data-intensive operations of the insurance sector represent a massive, untapped opportunity related to AI. Many businesses are being left behind. Finding the best ways to leverage cutting-edge AI technologies is a significant challenge.
Risk Management
Leveraging cutting-edge AI and ML technologies in risk management is a significant challenge and a great opportunity for the insurance sector.
Our Approach to Working with Insurance Clients
As an advanced APN Consulting Partner focused on the AWS platform, we help insurance firms redefine their futures by developing modern insurance technology solutions and migrating legacy systems to the cloud.
GenAI and Machine Learning
We have the expertise and experience to start or accelerate your AI and ML initiatives to help you
fulfill the promise of AI for your business.
Customer-Facing Chatbot Automation
Coupling an LLM (e.g. ChatGPT) with insurance domain and company-specific data through a RAG architecture can enable very advanced and effective customer service and support solutions. We have the experience and expertise to develop these solutions for you.
Claims Management
VividCloud can help you shorten processing time by leveraging the cutting-edge technologies of AI and ML.
AI-Enabled Underwriting and Pricing
This is a very complex topic. But we can help you leverage AI and ML technologies to accelerate and improve your processes and applications in this area.
Fraud Detection and Prevention
AI is utilized in the insurance industry fraud detection by analyzing transaction patterns, identifying anomalies, and flagging potentially fraudulent activities. We can help you leverage cutting-edge AI technologies to identify and minimize fraud related to your business.
Automation
We work with you to eliminate manual processes by automating workflows and accelerating processes through events, rules, and notifications.
Integration
We can help you integrate internal and external systems, including rating, quoting, binding, claims, and underwriting. Custom API development also enables integration with third-party data providers.
The Cloud
We accelerate your cloud migration to deliver operational efficiency faster. By modernizing legacy applications using containers and serverless technologies, we open the door for other applications, such as advanced analytics, AI, and machine learning.
Applications
We architect and deliver back office, cloud-native, or service-based applications at speed to bring new capabilities to your organization’s InsurTech platforms.
Onshore
We are 100% onshore in the U.S. and always will be, so you get smarter software, developed here.
How We Get the Job Done
GenAI and Machine Learning
Leverage the massive opportunities that GenAI and ML technologies offer with VividCloud as your technology partner. Together we can transform and optimize your business, from sales and marketing to product development and operations to customer service and beyond.
Cloud Migration
Leave behind a costly, inflexible, and monolithic environment and open the door to transformational technologies such as data analytics, machine learning, and artificial intelligence.
Modernization
Bring the latest cloud technologies and services to existing applications and InsurTech platforms to make them cloud-native, adaptable, scalable, cost-optimized, and secure.
Containerization
Containerization in the cloud offers scalability, portability, and most importantly, fault tolerance. Applications are more rapidly developed, deployed, patched, and scaled.
DevOps
DevOps supports the next generation of sophisticated InsurTech software solutions and operations by enabling innovation and delivery of applications and services at high velocity.
Ready to have us on your team?
With VividCloud, you get ingenuity on demand to solve your most pressing cloud software engineering challenges. Drop us a line to begin the conversation — we can’t wait to hear from you.