Solutions

At its core is an intelligent Planner Agent that interprets user intent, decomposes complex requests, and coordinates specialized agents including SQL, API, Document, Telemetry, and Report Generation Agents to retrieve facts, perform calculations, generate recommendations, and take informed action. This agentic architecture transforms disconnected data into context-aware workflows that continuously learn from user interactions and outcomes.

An abstract illustration features a black container with a U-shaped cut. From the top, purple lines with connected dots extend outward in various directions, resembling circuit pathways or network connections. The overall design represents technology and connectivity, capturing the essence of an advanced RAG Platform.

95%

Faster Insight-to-Action Cycle

Agentic orchestration compresses multi-step analysis and decision workflows from hours to minutes, transforming how teams move from data discovery to action execution

90%

Reduction in Manual Data Handling

Automated retrieval, reasoning, and document synthesis eliminate repetitive search, formatting, and validation tasks freeing engineers, analysts, and legal teams to focus on outcomes

6-Seconds

Average Response Time Across Multi-Agent Queries

Optimized through DSPy prompt tuning and AWS-native scaling, complex natural-language queries return context-aware answers in near real time, even across millions of data points

85%

Improvement in Data-to-Decision Reliability

By unifying structured and unstructured data sources through intelligent agent orchestration, organizations achieve consistent, auditable, and explainable results, ensuring every insight and action is grounded in verified enterprise knowledge

Key Features

A modular, AWS-native platform where intelligent agents transform enterprise knowledge into informed action.

Simple robot face icon with speech bubble containing text, representing agentic AI in information retrieval; black and white design.
Planner-Orchestrated Multi-Agent Architecture

At the core of the platform is a Planner Agent that interprets user intent, decomposes complex requests, and dynamically coordinates specialized agents — including SQL, Document, API, and Report Generation Agents to deliver complete, context-rich answers and actions.

Multi-Modal Data Integration

Connects seamlessly to databases, APIs, and document repositories, enabling unified access to structured (SQL, telemetry) and unstructured (contracts, PDFs, reports) data without duplication or manual preparation.

Intelligent Action Agents

Extends beyond retrieval into actionable automation — agents can trigger workflows, generate reports, recommend optimizations, or summarize decision paths, accelerating operational outcomes.

Extensible for Industry-Specific Agents

The modular design supports domain-tuned extensions from Legal Clause Extraction and Operational Telemetry Analysis to Healthcare Summarization and Sales Data Insights enabling rapid customization and scalability.

Conversational Reasoning Interface

Empowers users to ask questions in plain English and receive accurate, explainable responses — supported by Retrieval-Augmented Generation (RAG), schema validation, and context-based reasoning powered by Amazon Bedrock and Claude models.

Continuous Learning & Prompt Optimization

Built with DSPy-driven optimization, the system improves its reasoning chain, prompt structure, and query efficiency based on real-world usage — resulting in progressively smarter and more context-aware interactions.

Explainable, Auditable Results

Every answer and action is traceable to its source, with metadata-driven reasoning chains that promote trust, transparency, and verifiable decision support for regulated environments.

Secure, Compliant AWS Foundation

Deployed across AWS Bedrock, RDS PGVector, DynamoDB, ECS/Fargate, and CloudFront, the platform ensures privacy, governance, and resilience, meeting enterprise and regulatory requirements across industries.

A flowchart showing user authentication, query planning, data retrieval by agents in an Agentic AI system, and response delivery.

Frequently Asked Questions

Agentic AI Platform FAQ

What is the VividCloud Agentic AI Knowledge & Action Platform?

The Agentic AI Knowledge & Action Platform is an AWS-deployed system that connects your organization’s structured and unstructured data—databases, APIs, telemetry, and documents—into a single intelligent environment.

It uses a network of autonomous agents that not only retrieve information but also reason, generate insights, and perform actions, helping teams move from data access to decision execution in seconds.

How does it differ from a traditional RAG (Retrieval-Augmented Generation) solution?

Traditional RAG systems answer questions based on retrieved content.

The VividCloud platform goes beyond retrieval by introducing agent orchestration—a Planner Agent coordinates specialized agents (SQL, API, Document, Telemetry, and Report Generation) that reason over data, validate results, and even trigger downstream workflows.

This enables context-aware decisions, dynamic automation, and continuous learning rather than static information lookup.

What kinds of tasks can these agents perform?

Each agent is purpose-built for a domain of expertise:

  • SQL Agent: Converts natural-language questions into validated SQL queries for analytics and KPI calculation.
  • Document Agent: Retrieves, classifies, and summarizes contracts, PDFs, and reports.
  • API Agent: Integrates with REST and internal APIs for real-time data exchange.
  • Telemetry Agent: Interprets time-series and operational data for predictive or diagnostic insights.
  • Report Generation Agent: Builds dashboards, charts, and PDF reports automatically.
  • Planner Agent: Oversees them all—interpreting intent, selecting the right agents, and synthesizing results into clear, actionable answers.
How does the platform ensure accuracy, explainability, and trust?

The system incorporates metadata-driven reasoning and fact validation. Every response can be traced back to its source, with reasoning steps logged for auditability.

DSPy-based prompt optimization and agent correctness testing continually refine performance, while human-in-the-loop validation supports quality assurance where needed.

What AWS services form the core of the platform?

The platform is fully cloud-native, built on:

  • Amazon Bedrock for LLM reasoning (Claude models)
  • Amazon RDS (PGVector) for document and fact embeddings
  • Amazon DynamoDB for conversation history and state management
  • Amazon ECS or EKS for container orchestration
  • Amazon Cognito for secure SSO-enabled authentication
  • Amazon CloudFront for global delivery of the React interface
  • Amazon CloudWatch for centralized logging and operational visibility

This architecture ensures scalability, compliance, and operational resilience across industries.

How does the platform handle security and data privacy?

Security is foundational. All components reside within your AWS environment, protected by IAM-based access control, VPC isolation, and encryption at rest and in transit.

Cognito with SSO integration ensures authenticated access, while Bedrock’s managed model endpoints guarantee that private data never leaves your AWS boundary.

What kind of performance can we expect?

Thanks to AWS auto-scaling and DSPy-optimized prompt management, users experience sub-6-second response times even across millions of data points.

Workflows that previously required hours of manual analysis can now be completed in minutes or less, with measurable gains in accuracy and consistency.

How does the platform evolve over time?

Each interaction feeds a continuous learning loop.

Agents observe successful queries, refine prompt strategies, and surface new facts for human validation.

This self-improving behavior allows the system to grow smarter and more aligned with organizational context over time.

What’s the implementation and onboarding process?

VividCloud provides end-to-end deployment and tuning:

  • Environment setup in your AWS account
  • Data and API integration
  • Agent configuration and validation
  • Governance, security, and cost-control alignment
  • Training and handoff for your operational team

Our AWS-certified engineers and solution architects ensure a smooth path from pilot to production.

How do we get started with a pilot or demo?

Contact VividCloud to schedule a consultation or proof of concept. As an AWS Advanced Tier Partner, we may be able to offer AWS-funded PoCs to qualified clients.

Download Additional Agentic AI Platform Resources

AIoT Solution Brief

Solution Brief

Frequently Asked Questions

AWS Architecture

Ready to get started?

With VividCloud, you get ingenuity on demand to solve your most pressing cloud software engineering challenges. Drop us a line to begin the conversation — we can’t wait to hear from you.

Send us a message.